Satisfactory Level of Undergraduate Students with Academic Library: a case study of Faculty of Management Studies and Commerce, University of Jaffna, Sri Lanka.

Abstract

An academic library plays a vital role in order to contribute to its users in an efficient and effectivemanner to satisfy their thirst of knowledge as well as in our information society. They help to connect peoplewith the ever changing world of information. This article investigates satisfactory level of undergraduates ofFaculty of Management Studies & Commerce with the facilities offered by the main library, University of Jaffna.A self-developed questionnaire was used to measure the satisfaction on the statements relating to fourdimensions with a sample of 202 students. Mean analysis reflects that students were relatively most satisfiedwith competence of library staff, followed by information sources, library environment and library generalservices. According to the regression analysis, library facilities have an impact on undergraduate satisfactionat the rate of 20.1 % which is significant at 0.05 levels.