Does customer trust impact on e-service quality dimensions during covid-19 pandemic?

Files

DOES CUSTOMER TRUST IMPACT ON E-SERVICE QUALITY DIMENSIONS DURING COVID-19 PANDEMIC.pdf (34.97 KB)

Date

Authors

Gunawardana, P.K.A.T.D.R.

Fernando, P.I.N.

Publisher

University of Jaffna

Keywords

Customer satisfaction, Customer trust, E-groceries, E-service quality

URI

http://repo.lib.jfn.ac.lk/ujrr/handle/123456789/3243

Collections