The ICT induced Business Reconfiguration from Evolution to Revolution (A Case study of Public Sector Banks in Sri Lanka).

Abstract

This paper explores the recent revolutionary levels of Business Reconfiguration in the Public Sector Banks in Sri Lanka through a Case Study exploratory analysis. This study has compared the five levels of Business Reconfiguration introduced by Venkatraman (1991) with the Sri Lankan Public Sector Banks. Findings show that rather than evolutionary levels, these banks have achieved the revolutionary levels of business Reconfiguration within a short period of time and it is believed that they will achieve the optimum capability of level five in near future.